After your order is placed in our system, you can check your order status from the membership section or from the e-mail address you have registered in the system. We recommend that you become a member of our website so that you can check your order status and view your retrospective purchases.
Your orders are delivered to cargo within an average of 3 working days.
You can place your orders with the credit card or debit card option.
Shipping is free for all purchases of 300 TL or more. For other purchases, the domestic and UPS shipping fee is a fixed 12.90 TL.
Your orders are sent to the address you specify with UPS cargo and Yurtiçi. The cargo company is selected while creating the order.
You can find out the delivery status of your order at https://www.ups.com.tr/ for domestic cargo, with your cargo tracking number sent to your e-mail address registered in our system, at https://www.yurticikargo.com/.
Open and check the packages that you think were damaged during shipment in front of the cargo officer you received them from. If there is any damage to the product, do not take delivery of the product by keeping a report with the cargo company. Do not forget that you have accepted that the cargo company has fully fulfilled its duty after the product is received.